Simplify
the complex with intuitive tools
Simplify your Release of Information process with EZ·ROI, a modern and intuitive portal designed to remove the complexity of handling record requests while ensuring full compliance with HIPAA regulations and advanced security measures.
Empower your department with faster workflows, enhanced accuracy, and tools that make everyday tasks effortless.
It’s time for your Release of Information Department to experience effortless workflow management.
In today’s fast-paced healthcare and legal environments, managing requests for information is time-consuming and costly. EZ·ROI transforms this process with a cutting-edge Release of Information (ROI) portal designed for secure, efficient, and compliant handling of record requests.
One key reason to choose EZ·ROI is that there is no other platform specifically designed for third-party Release of Information companies that handle records for multiple medical facilities, or for medical records departments seeking workflow solutions as comprehensive as EZ·ROI.
the complex with intuitive tools
sensitive data with advanced encryption and multi-factor authentication
workflows with automation, reducing errors and saving time
Sign Up Today to streamline your Release of Information process with our state-of-the-art platform. Join thousands of organizations relying on EZ·ROI for hassle-free information management.
To use the EZ·ROI portal, both requestors (e.g., patients, legal copy services, attorneys, and insurance companies) and recipients of requests must create an account. This ensures secure access and seamless experience for managing information requests.
Requestors can locate your organization, securely submit requests, and pay any advance fee for records, based on your organization’s requirements. Once requests are submitted, your organization can log in to EZ·ROI to:
During the document upload process, the EZ·ROI system:
Adheres to healthcare regulations, ensuring the security and privacy of all stored and transmitted data.
Automatically merges and password-protects PDF files during the record import process to ensure document security.
Offers a built-in payment system that allows for secure and hassle-free online payments directly through the portal using Stripe processing.
Generates invoices automatically upon importing records, with billing based off customer pricing, reducing manual tasks.
Provides real-time updates on the status of requests, payments, and record availability, keeping users informed throughout the process while reducing follow-up inquiries.
Maintains a comprehensive audit trail to track every action taken on a request, providing accountability and security.
Allows for the sending of mass emails to notify multiple requesting parties when their records are ready for payment and download.
Sends automatic notifications for past due payments, ensuring timely collection.
Records are stored in the portal for a limited time after downloading to minimize security risks.
If payment is not made within the specified time, the system notifies requestors that their records will be deleted to prevent unnecessary stored records.
At New Era General Services, Inc., we are industry leaders with over
30 years of combined experience in serving the legal and medical
sectors. Our SaaS platform, EZ·ROI, was created with one purpose in
mind: to revolutionize the Release of Information process through
innovation, efficiency, and security. We take pride in empowering
organizations to manage their information requests with ease and
confidence.
We specialize in providing intuitive tools that streamline complex
workflows. EZ·ROI eliminates manual inefficiencies and ensures
compliance with data protection regulations, all while enhancing
productivity. From automating key tasks to delivering secure and
accurate records, we design solutions that adapt to the unique
challenges of ROI departments.
The idea for EZ·ROI stemmed from challenges we faced as a third-party
provider managing information requests for medical facilities. The
traditional process was riddled with inefficiencies: manual data
entry, frequent errors, and the burden of managing physical and
electronic submissions. By transforming our frustrations into
innovation, we created a platform that addresses these pain points
head-on, simplifying the process for organizations everywhere.
Our mission is to empower ROI departments to operate more effectively by combining cutting-edge technology with a deep understanding of industry needs. With Can you use, we strive to:
We are dedicated to shaping the future of Release of Information management, ensuring that every organization, regardless of size, can experience the benefits of streamlined workflows and secure data handling.
Our commitment to excellence has made EZ ROI the trusted
choice for organizations of all sizes.
Streamlining the release of medical records with secure and efficient workflows.
Ensuring prompt and accurate delivery of legal documents.
Facilitating the seamless exchange of records for claims processing.
Empowering businesses managing multiple facilities with robust automation tools.
Managing document requests used to be a headache, but EZ ROI has made it
so much simpler. The platform is incredibly user-friendly, and the
automated processes ensure that everything is done correctly and on
time. The ability to handle rush orders and communicate with the backend
team directly is a huge plus. Our efficiency has skyrocketed since we
started using EZ ROI.
Michael P., Insurance Company Manager
EZ ROI is an indispensable tool for our firm. The ability to upload
thousands of documents at once and have them processed in parallel is a
huge time-saver. The system's security and compliance features give us
peace of mind, knowing that our information is handled safely. Our
clients appreciate the prompt and accurate document delivery, and we
appreciate the boost in our bottom line.
Rachel M., Law Firm Partner
EZ ROI has streamlined our document release process like never before.
The platform's intuitive interface and powerful automation features have
transformed how we operate. We can now handle more requests with fewer
errors, and our patients are receiving their information faster. The
overall experience with EZ ROI has been outstanding.
David S., Doctor Facility
Administrator
As a legal assistant, EZ ROI has made my job so much easier. The bulk
upload and assignment features save me so much time, and the automated
invoice generation is incredibly convenient. The support team is always
responsive and helpful, ensuring that we can continue to provide
top-notch service to our clients. I can't imagine going back to our old
system.
Lisa T., Legal Assistant
Sign Up Today and discover how EZ·ROI can transform your ROI department with Faster processing, Reduced compliance risks, Enhanced client satisfaction.
Need help? Contact our support team at support@ezroi.net. We’re here to assist with any questions or concerns you may have.
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